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1. Contact Us

Welcome to collectcheaps. If you have any questions about the purchase, please feel free to contact us. All the questions will be replied in 24Hours except weekends.

You can contact us by following method:

1).Website Message Box

Live Help: Online Customer Service
Email: dvd@collectcheaps.com

We will send our reply to your INBOX, if you don't receive our reply in Inbox, please check it in SPAM box.

If you do not receive our reply, please contact our
Online Customer Service; our online customer service will provide you the best service as well; Help you to resolve your problems. 

2). Leave us a message

You can leave us a message if you are unable to contact our online customer service.
We will send our reply to your INBOX, if you don't receive our reply in Inbox, please check it in SPAM box, you can also find your answer later by visit our message page.


2.After Purchase

Thank You for Shopping with collectcheaps.com

We hope that your experience shopping with us was a pleasant one. It is our sincerest goal to provide you with exemplarily service and to see you return again soon.
We'll do our best to serve your TV Series needs...everyday.

After placing your order:

1). You can call contact our Online Customer Service or e-mail dvd@collectcheaps.com if you have questions about your order.

2). Your order will be processed manually. We'll contact you via phone and/or e-mail if we have any problem processing your order/payment.

3).  Most items will be shipped on the same business day for orders placed before 1pm except systems which may take 1-3 days and orders having other complications. You should receive an E-mail Shipping Confirmation E-mail once your package is shipped. The e-mail will tell you the tracking number(s), date of packages shipped and tracking info.

4). We want you back!

5). You look around our web store and shop some more. if you place another order soon, we'll do our best to combine your orders to save you money on shipping.

6). Please e-mail us to let us know how you view your shopping experience, any improvement suggestions, and any problems you encountered. Improvement suggestions, and any problems you encountered.


Discount(s) & Coupon(s) we can give you now!

5% discount of the postage if you spend USD $30 for postage

3% discount of total amount if you spend
USD $100

Once you register on collectcheaps, you can get a coupon for amount USD $5 and the expiration is 100 days.

All discount(s) & coupon(s) can be used together.

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